Resolved -
After more than an hour.. Everything is still working.. Closing the ticket.
May 22, 10:48 MDT
Monitoring -
9:30 AM - Monitoring the system to make sure that everything is working before closing the ticket.
May 22, 09:38 MDT
Identified -
There are two Tomcat Servers. One of the Server is running out disk spaces. Ellucian is doing some disk clean up to get some hard disk space.
May 22, 09:33 MDT
Update -
We are continuing to investigate this issue.
- 8:30 AM : Omer restart the Tomcat server (Not working)
- 9:00 AM; Omer an Ed contacted Ellucian. They are working on resolving the issue.
May 22, 09:12 MDT
Investigating -
Banner Prod admin page is down. Investigating the trouble.
May 22, 08:56 MDT