Status

The Metropolitan State University of Denver status page provides real-time information about the status of our services.

All Systems Operational
Uptime over the past 90 days. View historical uptime.
ITS Scheduled Maintenance Operational
Self Service Banner ? Operational
Authentication & Single Sign On ? Operational
Campus Network ? Operational
Office 365/Email Operational
Blackboard Learn ? Operational
Internet Native Banner (Banner Admin Pages) Operational
File Management/Shared Network Drives Operational
Information Security Operational
Campus Wireless Network ? Operational
Campus Web Hosting Operational
Rave Campus Alerts ? Operational
CASHNet Operational
Telecommunications Operational
GlobalProtect ? Operational
Blue Jeans Network Dial-in Phone Number Access Operational
Blue Jeans Network Meeting Rooms Operational
Lyris ? Operational
DegreeWorks/CAPP Operational
Digital Measures Operational
PaperCut Operational
Student Success Collaborative ? Operational
Skype for Business ? Operational
90 days ago
99.86 % uptime
Today
WordPress (sites.msudenver.edu) Operational
90 days ago
100.0 % uptime
Today
EvaluationKIT ? Operational
90 days ago
100.0 % uptime
Today
Chrome River ? Operational
PeopleAdmin ? Operational
ShoreTel Call Center Services ? Operational
Canvas ? Operational
90 days ago
100.0 % uptime
Today
VoiceThread Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 29, 2020

No incidents reported today.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020
Chrome River Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 20:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 16:00 MST
Scheduled - Chrome River will be performing routine maintenance on the production environment. The system will be unavailable for approximately 4 hours, and the standard maintenance page will be displayed during this period.
Nov 9, 19:31 MST
Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020
BXS ApplicationXtender Interruption
Resolved - This incident has been resolved.
Nov 17, 14:16 MST
Update - We are continuing to monitor for any further issues.
Nov 17, 10:21 MST
Update - We are continuing to monitor for any further issues.
Nov 17, 09:07 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 19:12 MST
Update - We are continuing to work on a fix for this issue.
Nov 16, 15:28 MST
Update - We are continuing to work on a fix for this issue.
Nov 16, 14:39 MST
Update - We are continuing to work on a fix for this issue.
Nov 16, 12:30 MST
Identified - The issue has been identified and a fix is being implemented.
Nov 16, 11:23 MST
Investigating - At this time, MSU Denver is experiencing an UNPLANNED service OUTAGE impacting BXS ApplicationXtender. Technicians are aware of the issue and are working to resolve it as quickly as possible. We anticipate a status update on this issue in the next 120 min.
Nov 16, 11:21 MST
MSUDenver File shares Interruption
Resolved - This incident has been resolved.
Nov 17, 14:16 MST
Update - We are continuing to monitor for any further issues.
Nov 17, 10:39 MST
Update - We are continuing to monitor for any further issues.
Nov 17, 08:06 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 08:05 MST
Update - We are continuing to work on a fix for this issue.
Nov 16, 19:18 MST
Update - We are continuing to work on a fix for this issue.
Nov 16, 19:16 MST
Identified - At this time, MSU Denver is experiencing an UNPLANNED service OUTAGE/DEGRADATION impacting Windows File Shares. Technicians are aware of the issue and are working to resolve it as quickly as possible. We anticipate a status update on this issue in the next 120 min.
Nov 16, 15:54 MST
workflow SAML upgrade part 2
Completed - The scheduled maintenance has been completed.
Nov 17, 14:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 08:00 MST
Scheduled - We will be undergoing maintenance at this time.
Nov 3, 11:32 MST
Nov 16, 2020
Cashnet transactions not posting
Resolved - This incident has been resolved.
Nov 16, 12:02 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 11:54 MST
Investigating - We are currently investing the issue
Nov 16, 11:36 MST
EDW production down
Resolved - This incident has been resolved.
Nov 16, 11:43 MST
Identified - The issue has been identified and a fix is being implemented.
Nov 16, 11:38 MST
Investigating - Unfortunately, the issue with the database still persists and we are troubleshooting. We have updated our Test reporting environment pointing to the most recent data (as of last night) and is available to login, run the reports/dashboards and get the data.

URL: https://enterprise-reporting-test.msudenver.edu/BOE/BI
Please use your MSU login credentials to access the environment.
Nov 16, 11:24 MST
workflow SAML upgrade part 1
Completed - The scheduled maintenance has been completed.
Nov 16, 10:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 08:00 MST
Scheduled - We will be undergoing maintenance at this time.
Nov 3, 11:26 MST
Nov 15, 2020
Banner Maintenance
Completed - The scheduled maintenance has been completed.
Nov 15, 13:35 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 08:07 MST
Scheduled - Banner scheduled maintenance on (Date)

MSU Denver ITS will perform maintenance on the Banner and associated systems from 8 a.m. until 7 p.m. on Sunday 11/15/20. All of Banner services will not be available during the maintenance period. If you have any questions or concerns, please contact the ITS Service Desk at 303-352-7548 or visit msudenver.edu/gethelp.
Nov 15, 08:06 MST
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