Update - The vendor has been working on getting the scripts for automation running. They are continuing work with that and once they have completed it and confirmed everything is functioning, another update will be provided here.
Aug 15, 09:16 MDT
Identified - The vendor has pulled an updated set of files and will be updating SSB Navigate shortly. Once they have completed that, they will work on automating the process so that their files stay current.
Aug 4, 13:23 MDT
Investigating - Students unable to log into SSC Navigate should call the ITS Help Desk and share the error message they receive. Faculty & Staff members may also create a ticket on behalf of a student if the student record is not in SSC Navigate. Users should avoid pulling reports or running campaigns until the issue is resolved but can continue to record advising interactions in the system.
Jul 27, 11:06 MDT
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