The issue has been resolved. All services for blackboard are back online.
Oct 16, 21:24 MDT
Blackboard services are still online. Still pending information from blackboard managed hosting. I will close the global ticket on footprints.
Oct 16, 19:05 MDT
Blackboard has identified. Below is the status from blackboard managed hosting:
"Teams have identified the underlying issue which has now been resolved. We are working through all clients who were affected to ensure that their service is fully resolved"
Oct 16, 18:10 MDT
Blackboard service has been online since 5:40PM. Waiting for a response from Blackboard manage hosting support.
Oct 16, 18:02 MDT
Blackboard is back down. Ed Jacobs is on the phone with the blackboard support.
Oct 16, 17:10 MDT
Blackboard's status page for managed hosting status is "service is unavailbale". I will be checking it hourly and updating our status page.
Oct 16, 16:31 MDT
Waiting for Blackboard managed hosting to confirm the issue has been resolved. Will keep updating.
Oct 16, 15:29 MDT
Blackboard has been restored but we are monitoring till we hear a confirmation from Blackboard.
Oct 16, 14:01 MDT
We are currently investigating this issue.
Oct 16, 13:05 MDT