Status

The Metropolitan State University of Denver status page provides real-time information about the status of our services.

All Systems Operational
Uptime over the past 90 days. View historical uptime.
ITS Scheduled Maintenance Operational
Production - Self Service Banner 8 (Employee Self-Svc.) Operational
Authentication & Single Sign On ? Operational
Canvas ? Operational
90 days ago
100.0 % uptime
Today
Campus Network ? Operational
Office 365/Email Operational
Production - Internet Native Banner (Banner Admin Pages) Operational
File Management/Shared Network Drives Operational
Information Security Operational
Campus Wireless Network ? Operational
Campus Web Hosting Operational
Rave Campus Alerts ? Operational
CASHNet Operational
Telecommunications Operational
GlobalProtect ? Operational
Production - Degree Works Operational
Watermark FS (formerly Digital Measures) Operational
PaperCut (Student Computer Lab Printing Services) Operational
Skype for Business ? Operational
90 days ago
100.0 % uptime
Today
sites.msudenver.edu - Faculty/Staff personal websites Operational
90 days ago
100.0 % uptime
Today
EvaluationKIT ? Operational
90 days ago
100.0 % uptime
Today
ShoreTel Call Center Services ? Operational
Production - Banner Workflow Operational
90 days ago
100.0 % uptime
Today
SSC Navigate (Advising) Student Operational
90 days ago
100.0 % uptime
Today
SSC Navigate Staff Operational
90 days ago
100.0 % uptime
Today
Self Service Banner 9 (Student Self-Service, Faculty Self-Service, General Self-Service) Operational
90 days ago
100.0 % uptime
Today
TEST - Internet Native Banner (Banner Admin Pages) Operational
90 days ago
100.0 % uptime
Today
Enterprise Data Warehouse - Reporting.msudenver.edu Operational
90 days ago
100.0 % uptime
Today
TEST - Self Service Banner 9 (Student Self-Service, General Self-Service) Operational
90 days ago
100.0 % uptime
Today
TEST - Self Service Banner 8 (Faculty Self Service, Employee Self-Service, Finance Self-Service) Operational
90 days ago
100.0 % uptime
Today
TEST - Degree Works Operational
90 days ago
100.0 % uptime
Today
TEST - Banner Workflow Operational
90 days ago
100.0 % uptime
Today
www.msudenver.edu - University Website Operational
90 days ago
100.0 % uptime
Today
red.msudenver.edu - University Newsroom Website Operational
90 days ago
100.0 % uptime
Today
Qualtrics Operational
90 days ago
100.0 % uptime
Today
Liquid Files (secureshare.msudenver.edu) Operational
Workday - Enterprise Resource Planning ? Operational
90 days ago
100.0 % uptime
Today
Workday (ERP) ? Operational
90 days ago
100.0 % uptime
Today
JAMF Self Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 9, 2024

No incidents reported today.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024
Multiple Issues in AD after Network Upgrade (Re-Open)
Resolved - During the implementation of the new switches, some jacks were not activated as expected. This occurred due to the high volume of jacks that needed to be brought back online. For future building upgrades, we will implement a thorough recheck process to ensure all jacks are activated.
Dec 6, 13:36 MST
Monitoring - No one report any issue after the fix.
Dec 6, 13:36 MST
Update - The Networking Team has identified and enabled most of the jacks from the closets on all floors. However, a few areas could not be accessed due to locked doors. The team has reached out to schedule access times to address those remaining jacks. The major incident ticket will remain open in case any missed areas are identified.
Dec 5, 12:04 MST
Identified - The Networking team is working through the closets on each floor to verify and enable any ports that may require activation. Work has been completed on the 4th floor, identifying two additional ports that needed to be enabled. The team is now actively working on the 2nd, 3rd, and 5th floors of the Admin Building.
Dec 5, 10:35 MST
Update - We are continuing to investigate this issue.
Dec 4, 16:14 MST
Investigating - We have received multiple reports of network service degradation on campus. Technicians are aware of the issue and are working to resolve it as quickly as possible.
Dec 4, 16:14 MST
Dec 5, 2024
Dec 4, 2024
Multiple Issues in AD after Network Upgrade
Resolved - We still have multiple reports of printers showing error: Limited IPv4 connectivity, only local IPv4 is available. There are also reports that office network jacks are not active.
Dec 4, 16:08 MST
Network Service Degradation
Resolved - This incident has been resolved.
Dec 4, 09:04 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 14:57 MST
Update - Technicians are aware of the issue and are working to resolve it as quickly as possible.
Dec 3, 10:52 MST
Investigating - We have received multiple reports of network service degradation on campus. There are ongoing issues in admin due to the network mod upgrade that is affecting printers and network jacks throughout the building. Technicians are aware of the issue and are working to resolve it as quickly as possible.
Dec 3, 08:41 MST
Dec 3, 2024
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024
Banner Production Financial Aid updates 10:00pm 11/26/2024 - 05:00am 11/27/2024
Completed - The scheduled maintenance has been completed.
Nov 27, 05:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 22:00 MST
Scheduled - MSU Denver ITS will perform maintenance on the Banner Production system from 10:00 p.m. Tuesday 11/26/2024 to 05:00 a.m. Wednesday 11/27/2024 for financial aid regulatory updates. Banner may not be available during the maintenance period.
Nov 25, 13:21 MST
Nov 26, 2024
Users may be unable to access or use some Microsoft 365 services and features
Resolved - Microsoft has confirmed through extended monitoring and customer reports that this incident has been resolved.
Nov 26, 14:09 MST
Update - Microsoft is continuing their monitoring efforts to ensure service availability is fully restored. It is expected that users should be able to access and use their Microsoft 365 services and features as usual.
Nov 26, 11:29 MST
Update - Microsoft has restored services and is continuing extended monitoring to ensure that service availability remains stable.
Nov 26, 08:02 MST
Monitoring - Microsoft has successfully restored functionality for previous impacted services with the exception of Outlook on the web (OWA). OWA services is still degraded for a small number of users. Microsoft is carefully monitoring ongoing service health for the restored services, while continuing to troubleshoot and monitor remaining issues for OWA.
Nov 25, 20:51 MST
Update - Microsoft provided an update stating services are continuing to incrementally recover. At time of this update (5:15PM MST), Microsoft is forecasting that impact will be fully remediated by 8:00PM MST. They are closely monitoring process and will provide an update timeline should that time estimate change.
Nov 25, 17:16 MST
Update - Microsoft provided an update stating services are showing significant signs of restoration, upwards of 90% recovery. You may still experience degraded services. Microsoft is continuing to work towards full resolution for all customers worldwide.
Nov 25, 14:48 MST
Update - Microsoft's mitigative actions are progressing slower than expected, and service still remains degraded at this time.
Nov 25, 12:32 MST
Update - Microsoft is continuing to deploy fixes to customers worldwide. Service is degraded, and you may still experience issues with Microsoft 356 services, including Outlook on the web (OWA) and Outlook Client.
Nov 25, 10:20 MST
Identified - Service is degraded for Microsoft 356 services, including Outlook on the web (OWA) and Outlook Client. This means you may not be able to access your MSU Denver email. Microsoft is aware of the issue and is deploying a fix to customers worldwide. While we don't have a firm timeline on resolution, we expect this to be resolved by the end of the workday.
Nov 25, 09:15 MST
Nov 25, 2024
← Incident History Powered by Atlassian Statuspage