Status

The Metropolitan State University of Denver status page provides real-time information about the status of our services.

Shoretel phone system service Interruption

Incident Report for MSU Denver ITS

Resolved

This incident has been resolved.
Posted Feb 21, 2020 - 12:56 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 21, 2020 - 11:48 MST

Update

Shortel seems to be online and functioning. Team will continue to monitor the situation. Will update in 60 minutes.
Posted Feb 21, 2020 - 11:44 MST

Update

At this time, MSU Denver is experiencing an UNPLANNED OUTAGE on Shortel. Technicians are aware of the issue and are working to resolve the issue as quickly as possible. We anticipate a status update on this issue in 60 minutes.
Posted Feb 21, 2020 - 10:18 MST

Update

The team is attempting to rebuild the headquarters cert on the server.
Posted Feb 21, 2020 - 09:16 MST

Investigating

At this time, MSU Denver is experiencing an UNPLANNED system outage on Shoretel phone system. Technicians are aware of the issue and are working to resolve the issue as quickly as possible. We anticipate a status update on this issue in 60 minutes.
Posted Feb 21, 2020 - 08:12 MST
This incident affected: Telecommunications.