Status

The Metropolitan State University of Denver status page provides real-time information about the status of our services.

Multiple Student Accounts with wrong Information

Incident Report for MSU Denver ITS

Resolved

This incident has been resolved.
Posted Dec 09, 2024 - 17:06 MST

Monitoring

Script is finished. Check the sample users and their Firstname, Lastname and displayname is fixed. Now monitoring
Posted Dec 09, 2024 - 10:49 MST

Update

Now, fixing the firstname, lastname and displayname of the students.
Posted Dec 09, 2024 - 10:19 MST

Identified

The script that run daily to populate the First, Last Name and Display name didn't run correclty.
Posted Dec 09, 2024 - 10:17 MST

Update

Checking AD information of the students
Posted Dec 09, 2024 - 10:16 MST

Investigating

We have received multiple reports of people not having the correct information on their newly created accounts inside of Active Directory. It appears that they are receiving other's people information in their Display Name and First and Last name areas inside of Active Directory.
Posted Dec 09, 2024 - 10:15 MST
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